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Terms and Conditions TERMS AND CONDITIONS Effective Date: September 27 2023 Last Updated: September 27 2023 AGREEMENT TO TERMS. The Terms of Use Agreement ("Agreement"), created on the effective date and last amended on date above, is made between you ("user," "you" or "your"), and: WEBSITE OWNER. Website URL: www.groundzerocustoms.shop Company Name: Ground Zero Customs LLC: Address: 3824 Cedar Springs rd, PMB 386, Dallas, Texas, 75219 E-Mail: Josh@groundzerocustoms.com Phone: 4693879438 The owner mentioned above includes its affiliated companies, websites, applications, software, and tools (the "Company," "we," "us," or "our"), and, with this Agreement, outlines the rights and obligations that you and all users share, as well as any other media form, media channel, mobile website or mobile application related or connected thereto (collectively, the "website"), for the purpose of making use of any of the content, software, or other tools on the website ("services"). PAYMENTS. All or a portion of the services offered by the Company on the website are paid in accordance with the terms below: ) Forms of Payment. We accept payment through the methods offered at the time of purchase or when a balance is due. The provider and method of payment are determined by your location, device, and purchased item. We reserve the right, at any time, to reject payment for any reason. ) Currency. Payments will be accepted on the website in the currency based on your location and in accordance with local laws. ) Refund Policy. Except when required by law, payments made by a user are not refundable by the company. Refund requests are administered on a case-by-case basis and, if granted, do so at the sole discretion of the company. ) In-App Purchases. If the website's services are offered on an Android, iOS, or other mobile application ("mobile app"), this Agreement also applies to payments made on the mobile app. In addition, payments made on the mobile app must also be in accordance with the terms of the mobile app platform or "store." SUBSCRIPTIONS. If any of the services offered by us are only available with a paid subscription, you will be billed in advance and on a recurring and periodic basis (such as daily, weekly, monthly, annually, or other agreedupon timeframes) at the end of each period. With each successful payment, the subscription will automatically renew under the same conditions unless canceled. ) Cancellation. You are entitled to cancel a subscription at any time and in accordance with the terms of this Agreement. Cancellation does not entitle you to a refund for any prior payments made. ) Fee Changes. If any changes occur to the subscription amount, you will be given notice of at least one (1) billing cycle prior to the change taking effect. Notice will be given by the e-mail on your registered account or profile. ) Free Trials. Any free trial, sample, or other abridged versions of our services that are offered shall be considered a one (1) time use based on the registering of a user's e-mail. It is strictly prohibited for a user to create and register more than one (1) e-mail solely to access another free trial on the website. ACCESS. Your access to and use of the website and the services is conditional upon your acceptance of and compliance with this Agreement, which applies to all the website's visitors. If for any reason, you do not agree with any of the terms of this Agreement, you may not access the website or its services. Additionally, your access to and use of the services is also conditional upon your acceptance of and compliance with our privacy policy which describes our policies and procedures on the collection, use, and disclosure of vour personal information which is initiated by and commences when you use the website. The privacy policy discloses details and discloses your privacy rights and protections under applicable laws. It is advised to read our privacy policy prior to accessing the website or its services. a.) Minors (under the age of 18). If any user is a minor in the jurisdiction where they reside, the minor must obtain permission from their parent or guardian to use the website. If a minor accesses the website, it is assumed that their parent or guardian has read and agrees to this Agreement and has given permission to the minor to use the website. b.) Children (under the age of 13). If any user is a child under the age of thirteen (13) years and from the United States, it is assumed that they have obtained permission and verifiable parental consent to use the website. Furthermore, this Agreement allows the protections mentioned under the Children's Online Privacy Protection, specifically, 15 U.S. Code § 6502. We do not claim that the website's content is appropriate or suitable for you or any visitor. No information, data, or information provided on the website is intended for distribution or use in any location where such usage is prohibited or is contrary to any law or regulation which would subject the Company to the legal liability of any type. Any such access or use of the website is to be utilized on your own initiative, and you are solely responsible for any legal compliance. Any supplemental amendments or documents posted on the website following the effective date of this Agreement are to be considered expressly incorporated into this Agreement. PROHIBITED ACTIVITIES. As a user of our services, whether on the website or mobile app, it is prohibited to engage in the following activities to: Systematically retrieve data or other content from the website or services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission; Trick, defraud, or mislead other users or us, especially in any attempt to learn sensitive account information such as user passwords; Circumvent, disable, or otherwise interfere with security-related features of the website or services, including those that restrict the copying of content or protected marks; Disparage, tarnish, or otherwise harm the company, website, mobile app, or any other platforms where the services are offered; Use any information obtained from the website or the service to harass, abuse, or harm another person or group of people; Make improper use of our support services, specifically, our customer service representatives, or make false reports of abuse or misconduct; Use the website or services in a manner that is inconsistent with its intended use or against any applicable laws; Engage in spamming, linking, or referring to other websites for commercial or other purposes; Upload or transmit, or the attempt of such act, viruses, trojan horses, or other damaging or improper material, including the spamming or continuous posting of repetitive text, that has the potential to interfere, modify, impair, disrupt, alter, or interfere with another user's experience with the website or its features, functions, operations, or maintenance; Attempting any unauthorized automated use of the website, such as using scripts to send comments and messages, or using mining tools with the intention of gathering, injecting, or extracting data; Deleting copyrights, trademarks, disclaimers, or any other marks from the website or its content; Impersonating another user or person by use of a username, e-mail, personal name, or in any other manner; Upload or transmit, or the attempt of such act, any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar devices, also known as "spyware," "passive collection mechanisms" or "pems;" Interfering with, disrupting, or creating an undue burden on the website, services, networks, and other connections; Harassing, annoying, intimidating, or threatening any of the other users, employees, agents, contractors, or any other individual affiliated with the company; Disabling or attempting to disable restrictions implemented by the website that prohibits access to certain areas; Copying or adapting the software of the website, including but not limited to Flash, PHP, HTML, JavaScript, or other code; Deciphering, decompiling, disassembling, or reverse engineering any of the software on the website; Except as may be the result of standard search engine or internet browser usage, to use, launch, develop, or distribute any automated system, including without limitation, any crawlable spider, robot or bots, cheat utility, scraper, or offline reader that accessed the website or services, or using or launching any unauthorized script or other software; Using a buying or purchasing agent to make purchases on the website; Making any unauthorized use of the website or the services, such as collecting usernames, e-mail addresses, or personal names of users by electronic or other means to send unsolicited e-mails or create user accounts by automated means or under false pretenses; Using the website or services as part of any effort to compete with us or otherwise using the website, services, marks, content, data, or any part thereof for any revenue-generating endeavor, commercial purpose, or for personal benefit; Using the website or services to advertise or offer to sell goods or other services; Selling your user profile or account on the website. GUIDELINES FOR REVIEWS. We may provide you, either on the website or by a 3r party, the right to leave a review or rating of the services provided. Said review or rating requires that you: Should have firsthand experience with the person/entity being reviewed; Do not contain any offensive, abusive, racist, profanity-laden language; Do not reference discriminatory language or references related to religion, race, gender, national origin, age, marital status, sexual orientation, or disability; Do not include references to illegal activity; Do not post negative reviews as part of a scheme working with a competitor of ours; Do not make any suggestions or conclusions as to the legality of our services, products, or conduct; Do not post any false or misleading comments about your experience with the website or our company; and Do not organize a campaign encouraging others to post reviews, whether positive or negative. In our sole discretion, we may decide to accept, reject, or remove reviews. Our responsibility is to screen reviews to ensure that any postings regarding the website and its services are accurate and verifiable. Any reviews made by you or other users of the website do not represent our opinions or statements of the services or of our affiliates or partners. We do not assume liability, claims, or losses resulting from any review made on the website. By posting a review, you hereby grant us a perpetual, nonexclusive, worldwide, commercial, royalty-free, and assignable license (and sublicense ability) to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to such reviews made. MOBILE APPLICATION LICENSE. If a proprietary mobile application is offered in connection to the services offered on the website ("mobile app"), the following will apply: a.) Use License. We grant you a revocable, nonexclusive, non-transferable, and limited license to install and use the mobile app to access the website and its services. Under such license, you agree that it is prohibited to conduct the following: Except as permitted by applicable law, to decompile, reverse engineer, disassemble, attempt to derive source code, or decrypt any part of the mobile app; Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the mobile app; Violate any applicable laws or regulations in connection with your use or access to the mobile app;Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the mobile app; Use the mobile app for any revenue-generating endeavor, commercial enterprise, or other purposes for which it is not designed or intended; Allow the mobile app to be available over a network or other environment that permits access or use by multiple devices or users at the same time; Use the mobile app for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the mobile app; Use the mobile app to send automated queries to any other website or application for unsolicited use, commercial or non-commercial; and Use any proprietary information provided by or through the use of the mobile app for the design, development, licensure, or distribution of any other applications, accessories, or other devices for use with the mobile app. b.) Apple and Android Devices. When using the mobile app on an Apple or Android device ("mobile platform"), the following will apply: The license granted to you when using the mobile app is limited to a non-transferable license on a device that utilizes either of the mobile platforms, as applicable, in accordance with the usage rules set forth in the applicable mobile platform's terms of service and any other applicable documents; It is known that we are responsible for providing any maintenance and support services with respect to the mobile app in regard to updates made by the mobile platform and in its day-to-day use; Any refund requests made by you from purchases made on the mobile app must be requested on the mobile platform in accordance with its refund policy. We cannot, on the website, assist in any refund request for payments made on the mobile app; If the jurisdiction or governing law of the company or mobile app is located in the United States, you verify that: You are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country; or You are not listed on any U.S. government list of prohibited or restricted parties; You must comply with applicable 3rd party agreements that are used in combination with your wireless plan, network connection, or any other data service or device agreement; and You acknowledge that the mobile platforms used in connection with the mobile app are 3rd party beneficiaries in regard to this Agreement and that each mobile platform will have the right to enforce its terms and conditions regarding your access and activities when using the mobile app. COPYRIGHT POLICY. a.) Intellectual Property Infringement. It is our duty to respect the intellectual property rights of others. Therefore, it is our policy to respond to any claim that infringes on any trademark, copyright, or other intellectual property protected under law. If you are an owner of any protected intellectual property that you feel is being used without your authorization, you must submit notice to us by any of the contact details mentioned herein and include a detailed description of the alleged infringement.If any request is made, and it is determined that you are not the owner of the intellectual property or do not have the authority to act on the owner's behalf, you may be held accountable for damages which may also include costs related to attorneys' fees for such misrepresentation. b.) DMCA Notice and DMCA Procedure for Copyright Infringement Claims. You may submit a notification pursuant to the Digital Millennium Copvright Act (DMCA) by providing our company with the following information in writing (see 17 U.S.C 512(c)(3) for further detail: An electronic or physical signature of the copyright owner or a person authorized to act on behalf of the owner of the copyrighted work; A description of the copyrighted work that you claim has been infringed, including the URLs) where the copyrighted work exists or a copy of the copyrighted work; Your contact details including a personal name, address, phone number, and an e-mail address; A statement that the copyright infringement is not authorized and that the request to remove the copyrighted work is in good faith; and A statement by you, with language that includes "under penalty of perjury," that the information included in the infringement removal is accurate. Upon receipt of a copyright infringement notification, we will take whatever steps are required to remove the copyrighted content from the website or the services. INTELLECTUAL PROPERTY. Except as otherwise indicated, all source coding, databases, functionalities, software, graphic designs, and media of any kind (e.g. audio, video, text, photos, etc.), content, trademarks, service marks, logos, and copyrights are considered to be intellectual and proprietary information ("intellectual property" Such intellectual information is under our ownership and protected by local, state, national, and international laws and will be defended. No intellectual property is permitted to be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for commercial purposes without our express prior written permission. USER OBLIGATIONS. You, as a user of the website or any of its services, agree to the following: Any information used for registration purposes, if required, must be submitted in an accurate and completed manner; If any information should change regarding your account, you agree to change it in a timely fashion; You have the legal capacity to understand, agree with, and comply with this Agreement; That you are not considered a minor in the jurisdiction where you reside or are accessing the website or its services; That you will not access the website or its services through the use of bots, scripts, or any other use than the traditional manner as is intended; and That you will use the website and its services in an authorized and legal manner in accordance with this Agreement.In regard to any of the information submitted by you, if it should be deemed inaccurate, out of date, or incomplete, we reserve the right to terminate your access to the website or account and any future intended use. The website or an services being uninterrupted or bug-free; The accuracy, reliability, or currency of any information or content provided through the website or services; and The website or any services, servers, content, or e-mails sent on behalf of our company is free of viruses, scripts, trojan horses, worms, malware, timebombs, or any other harmful code. Some jurisdictions do not allow the exclusion of certain tvpes of warranties or limitations on the applicable statutory rights of a consumer. Therefore, some or all of the above exclusions and limitations may not apply to you. The exclusions and limitations outlined in this section will be applied to the greatest extent under applicable law. INDEMNIFICATION. You agree to defend, indemnify, and hold us harmless, including any of our subsidiaries, agents, or affiliates and our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any 3rd party due to or arising out of the following: Our content; Use of the website or any of our services; Not able to use the website or any of our services; Any breach of this Agreement; Any beach of representations and warranties set forth in this Agreement; Any violation of the rights of a 3"' party, including but not limited to intellectual property rights; and Any overt harmful act toward any other user of the website or its services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We agree to use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. NOTICES. Except as explicitly stated otherwise, any notices sent to us must be sent to Josh@ groundzerocustoms.com . Any notices sent to you regarding any communication that must be sent in accordance with this Agreement will be sent to the e-mail registered to any account created on the website. If notice is required to be sent via standard mail for legal or other purposes, the mailing address in Section 1 of this Agreement should be used. ELECTRONIC MEANS. When accessing the website or any of its services, sending e-mails, online forms, signatures, or any type or kind of electronic records or communication, you consent that all agreements, notices, disclosures, and other communications we provide to you in such manner satisfies any legal requirement that such communication should be in writing. You hereby agree that the use of suchelectronic means will be regarded as sufficient and be viewed as the same as its physical counterpart. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records. CALIFORNIA USERS. If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in any of the methods below: Mail 1625 North Market Blvd, Suite N 112, Sacramento, California 95834 Telephone (800) 952-5210 (916) 445-1254 UNITED STATES FEDERAL GOVERNMENT END-USER PROVISIONS. If you are a user acting on behalf of the U.S. federal government, our website and its services are treated as a "commercial item" as defined under 48 C.F.R. § 2.101. EUROPEAN UNION (EU) USERS. If you are a European Union (EU) resident, consumer, or user, it is recognized that you are entitled to specific protections on how your personal information is collected. We, in our privacy policy, attempt to be in accordance with such rules and regulations. MISCELLANEOUS. This Agreement and any policies or operating rules posted by us, on the website, or through any services or in respect to such constitute the entire Agreement and understanding between you, as a user, and us, as a company. Our failure to exercise or enforce any right or provision of this Agreement will not operate as a waiver of such right or provision. This Agreement operates to the fullest extent permissible by law in accordance with the jurisdiction where we are located and to the protections that you, as a user, are entitled to in your jurisdiction. We reserve the right to assign any or all of our liabilities, services, and obligations to another party at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by an event beyond our reasonable control. If any provision, section, clause, or part of this Agreement is determined to be unlawful, void, or unenforceable, that said portion of this Agreement is determined to be severable and does not affect the validity and enforceability of any remaining language. It is understood that this Agreement does not create a joint venture, partnership, employment, or agency relationship between you and us, the website, or any of its services. You agree that this Agreement will not be construed against us by virtue of having drafted and published on the website for your review.Therefore, you agree to waive any and all defenses that may have been assumed under this Agreement and the lack of signing by any party hereto. If this Agreement has been translated, you agree that its original English text shall prevail in the case of a dispute.